Terms and Conditions


Before using any equipment and/or gear available on this website please consult a physician. Improper use can result in injuries. FitLab is not responsible for any injury, whether sustained through correct or incorrect use, which may occur through the use of any equipment available on this website.


If any product reflects an incorrect price or incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for that product. In the event of an order being refused or cancelled which has been paid for, we will issue a credit (via this online store) for the full amount.

If you are you a CrossFit affiliate, a distributor or a reseller (retailer), then please register or contact us to register to access our products at wholesale prices. Once registered and approved, you will have access to all our products at wholesale prices, which will also reflect on this website once logged into your account.
Only approved customers will have access to our wholesale prices.

Terms of Sale

  • All orders are subject to availability and confirmation of the order price.
  • The final purchase will not be completed until your payment has been cleared in our account and approved by us.
    Once your order is placed, all details are considered final. Please ensure you check your order and delivery address (these can’t be changed after the order is approved and dispatched).
  • If the delivery address details you have provided are incorrect and you need your order redirected, you will be subject to additional charges with a revised amount.

End of Range Clearance Sales/Specials

  • All end of range clearance specials are only valid while stocks last and are based on a first-come-first-serve basis.
  • All end of range clearance special items will not be replaced or exchanged, as they are either being discontinued or upgraded.
  • Standard warranties apply to all end of range products, unless otherwise specified.

Sales and promotions

  • All products on sale & promotion are only valid while stocks last and are based on a first-come-first-serve basis.
  • No cash refunds will be available for sale & promotion products sold through the online store. These products can be exchanged if in original condition and packaging, and you have the original tax invoice. The exchange will take place once the sale is complete and if we have a size available. If the required size is unavailable, the product may be returned for online store-credit.
  • Bundle specials will not be applicable for return/exchange/refund unless all the goods in the bundle are in their original condition & packaging and the original tax invoice is available.
  • Bundle specials are supplied as seen on the online store and no customization to bundles will be allowed unless otherwise stated on the bundle product page.
    Standard warranties apply to all specials & promotion products, unless otherwise specified.


Although this website is linked to our stock system, occasionally an item of stock that you purchase may not be available. In this instance, you will be given the option for a full refund on that item or be given an online store credit to purchase any products to that same value.


  • Orders are released for dispatch only upon receipt of a cleared payment in full, unless otherwise arranged (i.e. where credit terms exist).
  • Prices are all in South African Rands and include VAT.
  • For international orders, you will be responsible for organising and booking your own shipping, unless otherwise prearranged with us.
  • If one or more item on your order is backordered, the whole order will be dispatched when all those items are in stock. If you would like the order shipped in separate batches (based on availability) then you will incur the separate courier charges per batch.